Terms & Conditions

Acceptance of Terms

By accessing our website or booking a service with Problem 2 Solutions, you confirm that you have read, understood and agreed to these Terms & Conditions.

Our Services

Problem 2 Solutions provides home maintenance services including solar installation and maintenance, air conditioning, plumbing, electrical and welding services for residential and commercial properties.

Bookings and Appointments

• Service requests are confirmed once we contact you to schedule a visit.
• We make every effort to arrive at the confirmed time; delays may occur in exceptional circumstances, and we will keep you informed.
• You agree to provide safe and reasonable access to the property for our technicians.

Pricing and Payment

• Estimates are provided before work begins and are transparent with no hidden charges.
• Final costs may vary if additional work is approved during the visit.
• Payment is generally due upon completion of the service unless otherwise agreed.

Customer Responsibilities

• Provide accurate details about the problem when booking.
• Ensure the work area is accessible and free from hazards.
• Confirm any additional work or costs before it is carried out.

Limitation of Liability

Our liability is limited to the value of the service provided. We are not liable for indirect or consequential losses, including loss of profits or damage to third-party property, except where caused by our negligence or as required by law.

Intellectual Property

All content on our website, including text, graphics and logos, is the property of Problem 2 Solutions and may not be reproduced without our written permission.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this page.