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Policies

Refund Policy

We stand behind our work. This policy explains when refunds may be issued and how we handle them fairly and transparently.

Quality Guarantee

Every job we complete is backed by our quality guarantee. If our workmanship is found to be faulty, we will fix the issue at no additional cost.

When Refunds Apply

  • If we are unable to complete a service you have already paid for, you will receive a full refund of the uncompleted amount.
  • If a service is cancelled by us, any advance payment will be refunded in full.
  • If an error occurs in billing, we will correct it and refund the difference promptly.

When Refunds Do Not Apply

  • Services already completed satisfactorily are not refundable.
  • Issues caused by misuse, neglect, or modifications by third parties are not covered.
  • Customer change of mind after work has been completed.

How to Request a Refund

To request a refund, contact us at problem2solutionn@gmail.com or call +92 311 4277226 within 7 days of the service date, providing your booking details and the reason for the request.

Processing Time

Approved refunds are processed within 7 to 10 business days through the original payment method where possible.

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Available Monday – Saturday, 9:00 AM – 8:00 PM